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We have made returns easier than ever. If you are not satisfied with any item (hey, even if you are!), you can send it back for a 100% refund with no questions asked. If it's our fault, you can count on free return shipping.
To submit a return, please print this form and include it with your item: RETURN INSTRUCTIONS
In addition to our 30-day refund policy, we offer an unprecedented 1 year guarantee against manufacturer's defects on every single item from your date of purchase. This covers every item regardless of condition or product year in the event of manufacturer's defect.
Of course, some manufacturer's warranties are 2 years, so we always honor the longest warranty possible.
The extended warranty does not include damage due to normal wear and tear, misuse, or abuse of equipment (terrain parks, cliff-jumping, etc.). All refunds/ exchanges are subject to approval. The customer is responsible for the cost of shipping for equipment evaluation.
To submit a warranty, please print this form and include it with your item: WARRANTY INSTRUCTIONS
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